I am beyond happy with no only my shirts but the service that I received from Marcus. He most certainly aims to please and provides the ultimate service.

Great service price is really reasonable and the product is top quality.

Mostly good. You guys did forget to cut the 2nd hem off on the inside of the coat. Not a big deal I cut it myself. Overall, the service was good. What’s more important to me is transparency in billing and you guys did do that. So thumbs 👍

Big fan of RichStitch.

The positives of the experience were timeliness, communication and flexibility. I really love the opportunity to be able to walk in with a project, get a sample, make changes and get the next iteration of the product.

Quality of the embroidery was average. Nothing bad, but nothing great.

The only negative was price. The price to get embroidery done from the manufacturer is 1/4 what I paid with you. I’m going to continue to do projects with RichStitch because I want to support, but I’d encourage you to try to get the price down and keep improving quality of the embroidery.

Grateful to have you in Lancaster.

Jordan Steffy

Great service. Was transparent and met all requirements. As long as you send them all the requirements, you can expect great Customer Service. Stitching was excellent. 1